Privacy Policy

This page explains what primeoemparts.com ("PrimeOEMParts", run by primeOEMparts.com) collects and why. We try to collect as little as we can.

Browsing the site

• We don't use analytics, advertising or tracking tools, and we don't set tracking cookies.
• Your cart is kept in your own browser (local storage). The parts in it are sent to our server to work out prices and shipping, but we don't store your cart.
• If you use the VIN fit check, your VIN is kept in your browser tab and sent to the U.S. government's NHTSA vehicle lookup service (vPIC) to find the year, make and model. To avoid repeat lookups, the result (which includes the VIN) may be kept in Cloudflare's cache for up to 7 days, filed under a one-way code made from the VIN.
• The site is hosted on Cloudflare, so your requests pass through Cloudflare's network.

Cookies

We set one cookie, and only when you sign in: a sign-in cookie that keeps you signed in. It lasts 30 days for shopper accounts and 8 hours for dealer and admin accounts, or until you sign out.

Sign-in sessions

Each time you sign in, we store a random sign-in code (the same one your cookie holds), which account it belongs to, and when it expires. It is deleted when you sign out, and shopper sessions are also deleted when you reset your password. Otherwise it stays stored until it is deleted. It stops working when it expires.

Shopper accounts and part alerts

• When you create an account we store your email, your name if you give one, and your password. Passwords are stored as a salted hash, never as plain text.
• To limit abuse we also store a shortened one-way hash of your IP address when you sign up.
• If a sign-in attempt fails, we record the email typed, your IP address and the time. We use this to slow down password guessing. The record is cleared when you then sign in successfully from the same network.
• For each part alert we store what you asked for: the part number and, if you set them, a target price, brand, ZIP code and distance. Alerts end after the period you choose. Three days before an alert ends you get a reminder notice on the site. Ended alerts are removed 30 days after they end (the clean-up runs the next time you use the site while signed in). Matching alerts create notices that you see on the site.
• We keep a basic activity log. Every sign-in (shopper, dealer or admin) is logged with the account's email and the time. Sign-ups and password resets are logged too.

Dealer accounts

Dealer accounts are set up by PrimeOEMParts for invited dealers. For each one we store the dealership name, city and state, the sign-in email, the password (as a salted hash), a contact name and phone number, a shipping address (street and ZIP), the return policy the dealer sets, and the dealer's settings and records for listings, orders and the dealer-to-dealer exchange. The dealership name, city, state and return policy are shown with its listings. A dealer account that hasn't been activated yet can't sign in, and a refused sign-in is logged with the email and time.

Dealer sign-up requests

The Sell with us form asks for your dealership name, contact name, role, email, phone, city, state, franchise brands and an optional note. We store these together with a shortened one-way hash of your IP address (used to limit repeat submissions) and the time you sent it. We use them only to contact you about selling on PrimeOEMParts.

Freight quote requests

If you ask for a freight quote on an oversize part, we store your name, email, ZIP code and note and show them to the dealer so they can quote you.

Orders

Online checkout for shoppers isn't open yet, so we don't take shopper orders or payments. We will update this page before checkout opens.

Email and help chat

We don't send email yet. The help chat is not turned on. We will update this page before either one starts.

Who we share data with

We don't sell your data. We don't share it with advertisers. Data you send about a specific part (for example a freight quote request) goes to the dealer that lists it. Our hosting provider (Cloudflare) processes requests to run the site, and VIN lookups go to NHTSA as described above.

How long we keep it

Except where this page says otherwise, we keep what we store until it is deleted. We don't have automatic deletion schedules yet.

Deleting your data

To ask us to delete your account, your alerts, or a dealer sign-up request, write to ethant@mail.grokbot.com from the email address involved.

Changes

We will update this page when what we collect changes. The date below shows when it last changed.

Last updated: November 4, 2026